It has officially been a month considering that I’ve started working with Brynn as her merchandising intern (YAY)! let me tell you.. I have worked in some kind of client service/customer dealing with function a lot of of my life however you never recognize exactly how crucial the bit things truly are up until you work for a little business. coming from business America, the details that little service uses is SO refreshing!
One of the very first things Brynn taught me was exactly how to prepare orders for shipping. basic sufficient right? put the product into a box as well as slap a label on as well as you’re great to go! Well not exactly.
When shipping out our orders, Brynn hand makes individualized dust bags for every purse as well as pairs it with a ribbon closure that either matches the bag itself or the lining! If that wasn’t in-depth enough, we hand pick postcards with purses we believe you may like based off of previous buy history or from just the address on the order! If you’re a new customer, no worries! We got you covered too! We send you individualized postcards with what we believe you may take pleasure in for your next purchase!
We understand you’re going to look magnificent as well as get a ton of compliments so we’ve included our “Share the Love” cards inside the bag.. so if you like us, share the love! (psst it has a discount rate code for them too!)
Lastly, the cherry on top! We want you to like your new bag as well as we want you to get your moneys worth, so in addition we send you care directions with basic ideas on exactly how to keep her looking fantastic. So you can take pleasure in her for many, lots of years to come!
Plus, before very carefully moving the bag into its individualized dust bag, we make sure to utilize our trusty, helpful dandy zipper lubricant on each zipper, so they run as smoothly as possible from day one. So when you get your bag, she’ll be prepared to go as well as all you’ll have to do is pick the best outfit!
If you’re a fellow Chicagoan you’re in luck! If we have upcoming shows, we include complimentary passes for you so we can satisfy you in person!
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